Data Analytics Services
Build intelligent analytics services that generate insights, reports, and dashboards from data
Data analytics services transform raw data into actionable insights through automated reporting, dashboard generation, metrics calculation, and trend analysis. These services are essential for data-driven decision making and business intelligence.
Overview
Analytics services automate the process of extracting meaningful insights from data. Whether you're generating executive reports, calculating KPIs, analyzing trends, or creating interactive dashboards, analytics services make data accessible and actionable for stakeholders at all levels.
Key Capabilities
- Automated Reporting: Generate scheduled reports with insights and visualizations
- Dashboard Generation: Create interactive dashboards tailored to specific audiences
- Metrics Calculation: Compute KPIs, performance metrics, and custom calculations
- Trend Analysis: Identify patterns, anomalies, and predictions
- Performance Monitoring: Track goals, SLAs, and business objectives
- Comparative Analysis: Benchmark against historical data and competitors
Common Use Cases
- Executive Dashboards: High-level business metrics and KPIs
- Sales Analytics: Pipeline analysis, revenue forecasting, performance tracking
- Marketing Analytics: Campaign performance, ROI, customer acquisition
- Operational Analytics: Efficiency metrics, resource utilization, bottlenecks
- Financial Reporting: P&L statements, cash flow, budget variance
- Customer Analytics: Behavior patterns, segmentation, lifetime value
Building Your First Analytics Service
Let's start with an automated reporting service:
import $, { ai, db, on, send } from 'sdk.do'
const reportingService = await $.Service.create({
name: 'Automated Report Generator',
description: 'Generate comprehensive reports with insights, visualizations, and recommendations',
type: $.ServiceType.DataAnalytics,
subtype: 'reporting',
input: {
required: ['dataSource', 'reportType'],
optional: ['dateRange', 'format', 'recipients', 'schedule'],
},
output: {
report: 'object',
insights: 'array',
visualizations: 'array',
recommendations: 'array',
},
reportTypes: ['executive-summary', 'sales-performance', 'marketing-roi', 'financial-overview', 'operational-metrics', 'custom'],
pricing: {
model: 'per-report',
base: 5.0,
complexity: {
simple: 1.0,
moderate: 2.0,
comprehensive: 3.0,
},
},
})
on.ServiceRequest.created(async (request) => {
if (request.serviceId !== reportingService.id) return
const { dataSource, reportType, dateRange = 'last-30-days', format = 'pdf', recipients } = request.inputs
try {
// Step 1: Fetch and prepare data
await send.ServiceProgress.updated({
requestId: request.id,
stage: 'data-collection',
progress: 0.1,
})
const rawData = await fetchDataFromSource(dataSource, dateRange)
const preparedData = await prepareDataForAnalysis(rawData)
// Step 2: Calculate metrics
await send.ServiceProgress.updated({
requestId: request.id,
stage: 'metrics-calculation',
progress: 0.3,
})
const metrics = await calculateMetrics(preparedData, reportType)
// Step 3: Generate insights using AI
await send.ServiceProgress.updated({
requestId: request.id,
stage: 'insight-generation',
progress: 0.5,
})
const insights = await ai.analyze({
model: 'gpt-5',
data: metrics,
analysisType: 'business-insights',
instructions: `
Analyze the following ${reportType} data and provide:
1. Key findings and trends
2. Notable changes from previous period
3. Areas of concern requiring attention
4. Opportunities for improvement
5. Actionable recommendations
Be specific and data-driven in your analysis.
`,
})
// Step 4: Create visualizations
await send.ServiceProgress.updated({
requestId: request.id,
stage: 'visualization-creation',
progress: 0.7,
})
const visualizations = await generateVisualizations(metrics, reportType)
// Step 5: Generate recommendations
const recommendations = await ai.generate({
model: 'gpt-5',
type: 'recommendations',
context: {
metrics,
insights: insights.findings,
reportType,
},
instructions: 'Provide 3-5 specific, actionable recommendations based on the data.',
})
// Step 6: Compile report
await send.ServiceProgress.updated({
requestId: request.id,
stage: 'report-compilation',
progress: 0.9,
})
const report = await compileReport({
type: reportType,
dateRange,
metrics,
insights: insights.findings,
visualizations,
recommendations: recommendations.items,
format,
})
// Step 7: Deliver report
const reportUrl = await uploadReport(report, format)
// Send to recipients if specified
if (recipients && recipients.length > 0) {
await send.Email.send({
to: recipients,
subject: `${reportType} Report - ${formatDateRange(dateRange)}`,
body: generateReportEmail(insights.summary),
attachments: [
{
filename: `report-${reportType}-${Date.now()}.${format}`,
url: reportUrl,
},
],
})
}
// Deliver results
await send.ServiceResult.deliver({
requestId: request.id,
outputs: {
report: {
url: reportUrl,
format,
generatedAt: new Date(),
},
insights: insights.findings,
visualizations: visualizations.map((v) => v.url),
recommendations: recommendations.items,
summary: {
metricsCalculated: Object.keys(metrics).length,
insightsGenerated: insights.findings.length,
visualizationsCreated: visualizations.length,
recipientsSent: recipients?.length || 0,
},
},
})
// Calculate cost based on complexity
const complexity = determineReportComplexity(reportType, metrics, visualizations)
const multiplier = reportingService.pricing.complexity[complexity]
const cost = reportingService.pricing.base * multiplier
await send.Payment.charge({
customerId: request.customerId,
amount: cost,
description: `${reportType} report (${complexity})`,
})
} catch (error) {
await send.ServiceRequest.fail({
requestId: request.id,
error: error.message,
retryable: true,
})
}
})
async function calculateMetrics(data: any, reportType: string): Promise<any> {
const metrics = {}
switch (reportType) {
case 'sales-performance':
metrics.totalRevenue = sumField(data, 'revenue')
metrics.averageOrderValue = averageField(data, 'orderValue')
metrics.conversionRate = calculateConversionRate(data)
metrics.customerCount = countUnique(data, 'customerId')
metrics.growthRate = calculateGrowthRate(data, 'revenue')
break
case 'marketing-roi':
metrics.totalSpend = sumField(data, 'spend')
metrics.totalRevenue = sumField(data, 'revenue')
metrics.roi = (metrics.totalRevenue - metrics.totalSpend) / metrics.totalSpend
metrics.cac = calculateCustomerAcquisitionCost(data)
metrics.ltv = calculateLifetimeValue(data)
break
case 'financial-overview':
metrics.revenue = sumField(data, 'revenue')
metrics.expenses = sumField(data, 'expenses')
metrics.profit = metrics.revenue - metrics.expenses
metrics.profitMargin = metrics.profit / metrics.revenue
metrics.burnRate = calculateBurnRate(data)
break
default:
// Calculate generic metrics
metrics.recordCount = data.length
metrics.numericFields = calculateNumericFieldStats(data)
}
return metrics
}
async function generateVisualizations(metrics: any, reportType: string): Promise<any[]> {
const visualizations = []
// Generate appropriate charts based on report type
switch (reportType) {
case 'sales-performance':
visualizations.push(
await createChart('line', metrics.revenueOverTime, { title: 'Revenue Trend' }),
await createChart('bar', metrics.productPerformance, { title: 'Top Products' }),
await createChart('pie', metrics.revenueByRegion, { title: 'Revenue by Region' })
)
break
case 'marketing-roi':
visualizations.push(
await createChart('bar', metrics.campaignPerformance, { title: 'Campaign ROI' }),
await createChart('funnel', metrics.conversionFunnel, { title: 'Conversion Funnel' }),
await createChart('line', metrics.cacTrend, { title: 'CAC Trend' })
)
break
case 'financial-overview':
visualizations.push(
await createChart('line', metrics.revenueVsExpenses, { title: 'Revenue vs Expenses' }),
await createChart('waterfall', metrics.cashFlow, { title: 'Cash Flow' }),
await createChart('gauge', metrics.profitMargin, { title: 'Profit Margin' })
)
break
}
return visualizations
}Dashboard Generation Service
Create interactive, real-time dashboards:
const dashboardService = await $.Service.create({
name: 'Interactive Dashboard Builder',
description: 'Generate customizable, real-time dashboards with live data',
type: $.ServiceType.DataAnalytics,
subtype: 'dashboard',
input: {
required: ['dataSource', 'dashboardType'],
optional: ['widgets', 'refreshInterval', 'filters', 'permissions'],
},
features: ['real-time-updates', 'interactive-filters', 'drill-down', 'export', 'sharing', 'alerts'],
pricing: {
model: 'subscription',
tiers: [
{ name: 'basic', price: 50, dashboards: 3, users: 5 },
{ name: 'professional', price: 200, dashboards: 15, users: 25 },
{ name: 'enterprise', price: 1000, dashboards: Infinity, users: Infinity },
],
},
})
on.ServiceRequest.created(async (request) => {
if (request.serviceId !== dashboardService.id) return
const { dataSource, dashboardType, widgets, refreshInterval = 60, filters, permissions } = request.inputs
try {
// Create dashboard structure
const dashboard = await $.Dashboard.create({
name: `${dashboardType} Dashboard`,
type: dashboardType,
dataSource,
refreshInterval,
createdBy: request.customerId,
})
// Add widgets
const widgetConfigs = widgets || getDefaultWidgets(dashboardType)
for (const widgetConfig of widgetConfigs) {
const widget = await createWidget(dashboard.id, widgetConfig, dataSource)
await db.create($.DashboardWidget, {
dashboardId: dashboard.id,
widgetId: widget.id,
position: widgetConfig.position,
size: widgetConfig.size,
})
}
// Set up real-time data updates
await setupDataStream(dashboard.id, dataSource, refreshInterval)
// Configure filters
if (filters) {
await $.Dashboard.update(dashboard.id, {
filters: filters.map((f) => ({
field: f.field,
type: f.type,
options: f.options,
})),
})
}
// Set permissions
if (permissions) {
await setDashboardPermissions(dashboard.id, permissions)
}
// Generate embed code and shareable link
const embedCode = generateEmbedCode(dashboard.id)
const shareUrl = generateShareUrl(dashboard.id)
// Deliver results
await send.ServiceResult.deliver({
requestId: request.id,
outputs: {
dashboard: {
id: dashboard.id,
url: `/dashboards/${dashboard.id}`,
shareUrl,
embedCode,
},
widgets: widgetConfigs.length,
refreshInterval,
},
})
// Subscription billing handled separately
} catch (error) {
await send.ServiceRequest.fail({
requestId: request.id,
error: error.message,
retryable: true,
})
}
})
async function createWidget(dashboardId: string, config: any, dataSource: any): Promise<any> {
const widget = await $.Widget.create({
type: config.type,
title: config.title,
dataSource,
query: config.query,
visualization: config.visualization,
})
// Set up widget data refresh
on.Dashboard.refresh(async (event) => {
if (event.dashboardId !== dashboardId) return
const data = await queryDataSource(dataSource, config.query)
await send.Widget.update({
widgetId: widget.id,
data,
updatedAt: new Date(),
})
})
return widget
}
function getDefaultWidgets(dashboardType: string): any[] {
const widgets = []
switch (dashboardType) {
case 'executive':
widgets.push(
{ type: 'metric', title: 'Total Revenue', query: 'sum(revenue)', position: { x: 0, y: 0 }, size: { w: 3, h: 2 } },
{ type: 'metric', title: 'Active Customers', query: 'count(distinct customerId)', position: { x: 3, y: 0 }, size: { w: 3, h: 2 } },
{ type: 'chart', title: 'Revenue Trend', query: 'revenue by date', visualization: 'line', position: { x: 0, y: 2 }, size: { w: 6, h: 4 } },
{ type: 'chart', title: 'Top Products', query: 'revenue by product', visualization: 'bar', position: { x: 6, y: 0 }, size: { w: 6, h: 6 } }
)
break
case 'sales':
widgets.push(
{ type: 'metric', title: 'Pipeline Value', query: 'sum(value)', position: { x: 0, y: 0 }, size: { w: 3, h: 2 } },
{ type: 'chart', title: 'Sales Funnel', query: 'count by stage', visualization: 'funnel', position: { x: 0, y: 2 }, size: { w: 6, h: 4 } },
{ type: 'table', title: 'Top Deals', query: 'deals order by value', position: { x: 6, y: 0 }, size: { w: 6, h: 6 } }
)
break
case 'marketing':
widgets.push(
{ type: 'metric', title: 'Campaign ROI', query: 'roi()', position: { x: 0, y: 0 }, size: { w: 3, h: 2 } },
{ type: 'chart', title: 'Traffic Sources', query: 'traffic by source', visualization: 'pie', position: { x: 3, y: 0 }, size: { w: 3, h: 4 } },
{ type: 'chart', title: 'Conversion Rate', query: 'conversion by campaign', visualization: 'bar', position: { x: 0, y: 4 }, size: { w: 6, h: 4 } }
)
break
}
return widgets
}KPI Tracking Service
Calculate and monitor key performance indicators:
const kpiTrackingService = await $.Service.create({
name: 'KPI Tracker',
description: 'Calculate, track, and alert on key performance indicators',
type: $.ServiceType.DataAnalytics,
subtype: 'kpi-tracking',
input: {
required: ['kpiDefinitions', 'dataSource'],
optional: ['targets', 'alerts', 'frequency'],
},
features: ['automated-calculation', 'trend-analysis', 'goal-tracking', 'alerts', 'forecasting'],
pricing: {
model: 'per-kpi',
base: 10.0, // per KPI per month
volume: [
{ min: 1, max: 10, rate: 10.0 },
{ min: 11, max: 50, rate: 7.5 },
{ min: 51, max: Infinity, rate: 5.0 },
],
},
})
on.ServiceRequest.created(async (request) => {
if (request.serviceId !== kpiTrackingService.id) return
const { kpiDefinitions, dataSource, targets = {}, alerts = {}, frequency = 'daily' } = request.inputs
try {
const kpiResults = []
for (const kpiDef of kpiDefinitions) {
// Calculate current KPI value
const currentValue = await calculateKPI(kpiDef, dataSource)
// Get historical values
const historicalValues = await getHistoricalKPI(kpiDef.id, 30) // Last 30 periods
// Calculate trends
const trend = calculateTrend(historicalValues)
const forecast = forecastKPI(historicalValues)
// Compare to target
const target = targets[kpiDef.id]
const targetComparison = target
? {
target,
current: currentValue,
difference: currentValue - target,
percentOfTarget: (currentValue / target) * 100,
status: currentValue >= target ? 'on-track' : 'behind',
}
: null
// Check alerts
const alertConfig = alerts[kpiDef.id]
if (alertConfig) {
const shouldAlert = evaluateAlertCondition(currentValue, alertConfig)
if (shouldAlert) {
await send.Alert.create({
type: 'kpi-threshold',
kpiId: kpiDef.id,
kpiName: kpiDef.name,
value: currentValue,
threshold: alertConfig.threshold,
condition: alertConfig.condition,
})
}
}
// Store KPI value
await db.KPIValue.create({
kpiId: kpiDef.id,
value: currentValue,
timestamp: new Date(),
metadata: {
trend,
forecast: forecast.next,
},
})
kpiResults.push({
kpiId: kpiDef.id,
name: kpiDef.name,
value: currentValue,
trend,
forecast: forecast.next,
target: targetComparison,
history: historicalValues.slice(-7), // Last 7 periods
})
}
// Generate insights
const insights = await ai.analyze({
model: 'gpt-5',
data: kpiResults,
analysisType: 'kpi-insights',
instructions: `
Analyze these KPI results and provide:
1. Overall performance summary
2. KPIs requiring immediate attention
3. Positive trends to amplify
4. Recommendations for improvement
`,
})
// Deliver results
await send.ServiceResult.deliver({
requestId: request.id,
outputs: {
kpis: kpiResults,
insights: insights.findings,
summary: {
totalKPIs: kpiResults.length,
onTrack: kpiResults.filter((k) => k.target?.status === 'on-track').length,
behind: kpiResults.filter((k) => k.target?.status === 'behind').length,
trending: {
up: kpiResults.filter((k) => k.trend.direction === 'up').length,
down: kpiResults.filter((k) => k.trend.direction === 'down').length,
stable: kpiResults.filter((k) => k.trend.direction === 'stable').length,
},
},
},
})
// Schedule next calculation
await scheduleKPICalculation(request, frequency)
// Charge based on number of KPIs
const rate = getVolumeRate(kpiDefinitions.length, kpiTrackingService.pricing.volume)
const cost = kpiDefinitions.length * rate
await send.Payment.charge({
customerId: request.customerId,
amount: cost,
description: `KPI tracking (${kpiDefinitions.length} KPIs)`,
})
} catch (error) {
await send.ServiceRequest.fail({
requestId: request.id,
error: error.message,
retryable: true,
})
}
})
async function calculateKPI(kpiDef: any, dataSource: any): Promise<number> {
const data = await queryDataSource(dataSource, kpiDef.query)
switch (kpiDef.calculation) {
case 'sum':
return data.reduce((sum, record) => sum + record[kpiDef.field], 0)
case 'average':
return data.reduce((sum, record) => sum + record[kpiDef.field], 0) / data.length
case 'count':
return data.length
case 'ratio':
const numerator = data.reduce((sum, record) => sum + record[kpiDef.numeratorField], 0)
const denominator = data.reduce((sum, record) => sum + record[kpiDef.denominatorField], 0)
return numerator / denominator
case 'custom':
return evaluateCustomFormula(data, kpiDef.formula)
default:
return 0
}
}
function calculateTrend(values: number[]): any {
if (values.length < 2) return { direction: 'stable', change: 0 }
const recent = values.slice(-5) // Last 5 values
const older = values.slice(-10, -5) // Previous 5 values
const recentAvg = recent.reduce((sum, v) => sum + v, 0) / recent.length
const olderAvg = older.reduce((sum, v) => sum + v, 0) / older.length
const change = ((recentAvg - olderAvg) / olderAvg) * 100
return {
direction: Math.abs(change) < 5 ? 'stable' : change > 0 ? 'up' : 'down',
change: change.toFixed(2),
velocity: Math.abs(change),
}
}
function forecastKPI(historicalValues: number[]): any {
// Simple linear regression forecast
const n = historicalValues.length
const x = Array.from({ length: n }, (_, i) => i)
const y = historicalValues
const sumX = x.reduce((sum, val) => sum + val, 0)
const sumY = y.reduce((sum, val) => sum + val, 0)
const sumXY = x.reduce((sum, val, i) => sum + val * y[i], 0)
const sumXX = x.reduce((sum, val) => sum + val * val, 0)
const slope = (n * sumXY - sumX * sumY) / (n * sumXX - sumX * sumX)
const intercept = (sumY - slope * sumX) / n
const next = slope * n + intercept
return {
next: Math.round(next),
confidence: calculateForecastConfidence(historicalValues, slope),
}
}Trend Analysis Service
Identify patterns and anomalies in data:
const trendAnalysisService = await $.Service.create({
name: 'Trend Analyzer',
description: 'Identify trends, patterns, and anomalies in time-series data',
type: $.ServiceType.DataAnalytics,
subtype: 'trend-analysis',
input: {
required: ['data', 'timeField'],
optional: ['metrics', 'granularity', 'detectAnomalies'],
},
analyses: ['trend-detection', 'seasonality', 'anomaly-detection', 'correlation', 'forecasting'],
pricing: {
model: 'per-analysis',
base: 20.0,
dataSize: {
perThousandRecords: 1.0,
},
},
})
on.ServiceRequest.created(async (request) => {
if (request.serviceId !== trendAnalysisService.id) return
const { data, timeField, metrics, granularity = 'daily', detectAnomalies = true } = request.inputs
try {
// Prepare time-series data
const timeSeries = prepareTimeSeries(data, timeField, metrics, granularity)
const analysis = {
trends: [],
seasonality: [],
anomalies: [],
correlations: [],
forecasts: [],
}
// Analyze each metric
for (const metric of metrics) {
const series = timeSeries[metric]
// Trend detection
const trend = detectTrend(series)
analysis.trends.push({
metric,
direction: trend.direction,
strength: trend.strength,
startDate: trend.startDate,
changeRate: trend.changeRate,
})
// Seasonality analysis
const seasonality = detectSeasonality(series, granularity)
if (seasonality.detected) {
analysis.seasonality.push({
metric,
pattern: seasonality.pattern,
period: seasonality.period,
strength: seasonality.strength,
})
}
// Anomaly detection
if (detectAnomalies) {
const anomalies = detectAnomalies(series)
analysis.anomalies.push(
...anomalies.map((a) => ({
metric,
timestamp: a.timestamp,
value: a.value,
expectedValue: a.expectedValue,
deviation: a.deviation,
severity: a.severity,
}))
)
}
// Forecast
const forecast = forecastTimeSeries(series, 30) // Next 30 periods
analysis.forecasts.push({
metric,
values: forecast.values,
confidenceIntervals: forecast.intervals,
})
}
// Correlation analysis
if (metrics.length > 1) {
for (let i = 0; i < metrics.length; i++) {
for (let j = i + 1; j < metrics.length; j++) {
const correlation = calculateCorrelation(timeSeries[metrics[i]], timeSeries[metrics[j]])
if (Math.abs(correlation.coefficient) > 0.5) {
analysis.correlations.push({
metric1: metrics[i],
metric2: metrics[j],
coefficient: correlation.coefficient,
strength: correlation.strength,
direction: correlation.direction,
})
}
}
}
}
// Generate insights using AI
const insights = await ai.analyze({
model: 'gpt-5',
data: analysis,
analysisType: 'trend-insights',
instructions: `
Analyze these trend analysis results and provide:
1. Key trends and their business implications
2. Significant patterns or seasonality
3. Important anomalies requiring attention
4. Correlations that suggest causation
5. Forecast implications and recommendations
`,
})
// Deliver results
await send.ServiceResult.deliver({
requestId: request.id,
outputs: {
analysis,
insights: insights.findings,
summary: {
metricsAnalyzed: metrics.length,
trendsDetected: analysis.trends.length,
anomaliesFound: analysis.anomalies.length,
correlationsFound: analysis.correlations.length,
},
},
})
// Calculate cost
const thousands = Math.ceil(data.length / 1000)
const cost = trendAnalysisService.pricing.base + thousands * trendAnalysisService.pricing.dataSize.perThousandRecords
await send.Payment.charge({
customerId: request.customerId,
amount: cost,
description: `Trend analysis (${data.length} records, ${metrics.length} metrics)`,
})
} catch (error) {
await send.ServiceRequest.fail({
requestId: request.id,
error: error.message,
retryable: true,
})
}
})
function detectTrend(series: any[]): any {
const values = series.map((s) => s.value)
// Calculate moving average
const windowSize = Math.min(7, Math.floor(values.length / 4))
const movingAvg = calculateMovingAverage(values, windowSize)
// Determine trend direction
const firstHalf = movingAvg.slice(0, Math.floor(movingAvg.length / 2))
const secondHalf = movingAvg.slice(Math.floor(movingAvg.length / 2))
const firstAvg = firstHalf.reduce((sum, v) => sum + v, 0) / firstHalf.length
const secondAvg = secondHalf.reduce((sum, v) => sum + v, 0) / secondHalf.length
const change = ((secondAvg - firstAvg) / firstAvg) * 100
return {
direction: Math.abs(change) < 5 ? 'stable' : change > 0 ? 'increasing' : 'decreasing',
strength: Math.abs(change) < 10 ? 'weak' : Math.abs(change) < 25 ? 'moderate' : 'strong',
changeRate: change.toFixed(2),
startDate: series[0].timestamp,
}
}
function detectAnomalies(series: any[]): any[] {
const values = series.map((s) => s.value)
// Calculate statistics
const mean = values.reduce((sum, v) => sum + v, 0) / values.length
const stdDev = Math.sqrt(values.reduce((sum, v) => sum + Math.pow(v - mean, 2), 0) / values.length)
// Detect anomalies (values beyond 3 standard deviations)
const anomalies = []
series.forEach((point, i) => {
const zScore = Math.abs((point.value - mean) / stdDev)
if (zScore > 3) {
anomalies.push({
timestamp: point.timestamp,
value: point.value,
expectedValue: mean,
deviation: zScore,
severity: zScore > 4 ? 'high' : zScore > 3.5 ? 'medium' : 'low',
})
}
})
return anomalies
}
function detectSeasonality(series: any[], granularity: string): any {
const values = series.map((s) => s.value)
// Determine expected period based on granularity
const periods = {
hourly: 24,
daily: 7,
weekly: 4,
monthly: 12,
}
const period = periods[granularity]
if (!period || values.length < period * 2) {
return { detected: false }
}
// Calculate autocorrelation at expected period
const autocorr = calculateAutocorrelation(values, period)
return {
detected: autocorr > 0.6,
pattern: granularity,
period,
strength: autocorr > 0.8 ? 'strong' : autocorr > 0.6 ? 'moderate' : 'weak',
}
}Performance Monitoring Service
Track system and business performance metrics:
const performanceMonitoringService = await $.Service.create({
name: 'Performance Monitor',
description: 'Monitor system performance, SLAs, and business goals',
type: $.ServiceType.DataAnalytics,
subtype: 'performance-monitoring',
input: {
required: ['monitoringConfig'],
optional: ['alertThresholds', 'dashboardId'],
},
metrics: ['latency', 'throughput', 'error-rate', 'availability', 'resource-utilization', 'custom'],
pricing: {
model: 'subscription',
tiers: [
{ name: 'basic', price: 100, metrics: 10, dataRetention: 30 },
{ name: 'professional', price: 500, metrics: 50, dataRetention: 90 },
{ name: 'enterprise', price: 2000, metrics: Infinity, dataRetention: 365 },
],
},
})
on.Metrics.received(async (metrics) => {
const monitors = await db.PerformanceMonitor.list({
where: { enabled: true },
})
for (const monitor of monitors) {
// Calculate performance metrics
const performance = calculatePerformanceMetrics(metrics, monitor.config)
// Check SLA compliance
const slaCompliance = checkSLACompliance(performance, monitor.sla)
// Store metrics
await db.create($.PerformanceMetric, {
monitorId: monitor.id,
timestamp: new Date(),
metrics: performance,
slaCompliance,
})
// Check thresholds and send alerts
for (const [metric, value] of Object.entries(performance)) {
const threshold = monitor.thresholds[metric]
if (threshold && value > threshold.critical) {
await send.Alert.create({
severity: 'critical',
type: 'performance-threshold',
monitor: monitor.name,
metric,
value,
threshold: threshold.critical,
})
} else if (threshold && value > threshold.warning) {
await send.Alert.create({
severity: 'warning',
type: 'performance-threshold',
monitor: monitor.name,
metric,
value,
threshold: threshold.warning,
})
}
}
// Update dashboard if configured
if (monitor.dashboardId) {
await send.Dashboard.update({
dashboardId: monitor.dashboardId,
metrics: performance,
})
}
}
})
function calculatePerformanceMetrics(metrics: any, config: any): any {
const performance = {}
// Latency metrics
if (config.trackLatency) {
const latencies = metrics.filter((m) => m.type === 'latency').map((m) => m.value)
performance.latency = {
p50: percentile(latencies, 0.5),
p95: percentile(latencies, 0.95),
p99: percentile(latencies, 0.99),
max: Math.max(...latencies),
avg: latencies.reduce((sum, v) => sum + v, 0) / latencies.length,
}
}
// Throughput metrics
if (config.trackThroughput) {
const requests = metrics.filter((m) => m.type === 'request')
performance.throughput = {
requestsPerSecond: requests.length / config.windowSize,
requestsPerMinute: (requests.length / config.windowSize) * 60,
}
}
// Error rate metrics
if (config.trackErrors) {
const errors = metrics.filter((m) => m.type === 'error')
const total = metrics.length
performance.errorRate = {
percentage: (errors.length / total) * 100,
count: errors.length,
byType: groupBy(errors, 'errorType'),
}
}
// Availability
if (config.trackAvailability) {
const uptime = metrics.filter((m) => m.type === 'health' && m.status === 'up').length
const total = metrics.filter((m) => m.type === 'health').length
performance.availability = (uptime / total) * 100
}
return performance
}Business Intelligence Service
Generate comprehensive business insights:
const businessIntelligenceService = await $.Service.create({
name: 'Business Intelligence Engine',
description: 'Comprehensive business analysis with AI-powered insights',
type: $.ServiceType.DataAnalytics,
subtype: 'business-intelligence',
input: {
required: ['businessData'],
optional: ['analysisType', 'timeframe', 'focus'],
},
analyses: [
'revenue-analysis',
'customer-analysis',
'product-analysis',
'market-analysis',
'competitive-analysis',
'operational-analysis',
'financial-analysis',
],
pricing: {
model: 'per-analysis',
base: 50.0,
depth: {
summary: 1.0,
detailed: 2.0,
comprehensive: 4.0,
},
},
})
on.ServiceRequest.created(async (request) => {
if (request.serviceId !== businessIntelligenceService.id) return
const { businessData, analysisType = 'comprehensive', timeframe = 'quarterly', focus } = request.inputs
try {
const analysis = {
executive: {},
detailed: {},
insights: [],
recommendations: [],
forecasts: [],
}
// Executive Summary
analysis.executive = await generateExecutiveSummary(businessData, timeframe)
// Detailed Analysis
const analysisAreas = focus || businessIntelligenceService.analyses
for (const area of analysisAreas) {
analysis.detailed[area] = await performDetailedAnalysis(businessData, area, timeframe)
}
// AI-Powered Insights
const insights = await ai.analyze({
model: 'gpt-5',
data: { executive: analysis.executive, detailed: analysis.detailed },
analysisType: 'business-intelligence',
instructions: `
As a business analyst, provide comprehensive insights:
1. Key performance drivers and inhibitors
2. Opportunities for growth and optimization
3. Risks and threats to address
4. Strategic recommendations
5. Tactical next steps
Be specific, data-driven, and actionable.
`,
})
analysis.insights = insights.findings
analysis.recommendations = insights.recommendations
// Generate forecasts
for (const area of ['revenue', 'customers', 'market-share']) {
const forecast = await forecastBusinessMetric(businessData, area, 12) // Next 12 months
analysis.forecasts.push({
metric: area,
forecast,
})
}
// Create visualizations
const visualizations = await generateBIVisualizations(analysis)
// Compile comprehensive report
const report = await compileBIReport(analysis, visualizations)
const reportUrl = await uploadReport(report, 'pdf')
// Deliver results
await send.ServiceResult.deliver({
requestId: request.id,
outputs: {
analysis,
reportUrl,
visualizations: visualizations.map((v) => v.url),
summary: {
areasAnalyzed: analysisAreas.length,
insightsGenerated: analysis.insights.length,
recommendationsMade: analysis.recommendations.length,
forecastsCreated: analysis.forecasts.length,
},
},
})
// Calculate cost
const depth = analysisAreas.length > 5 ? 'comprehensive' : analysisAreas.length > 2 ? 'detailed' : 'summary'
const multiplier = businessIntelligenceService.pricing.depth[depth]
const cost = businessIntelligenceService.pricing.base * multiplier
await send.Payment.charge({
customerId: request.customerId,
amount: cost,
description: `Business intelligence analysis (${depth})`,
})
} catch (error) {
await send.ServiceRequest.fail({
requestId: request.id,
error: error.message,
retryable: true,
})
}
})Pricing Models for Analytics Services
Per-Report Pricing
Best for: Automated reporting
pricing: {
model: 'per-report',
base: 5.0,
complexity: {
simple: 1.0,
moderate: 2.0,
comprehensive: 3.0,
},
}Subscription Pricing
Best for: Dashboards, monitoring, continuous analytics
pricing: {
model: 'subscription',
tiers: [
{ name: 'basic', price: 100, features: ['basic-reports', '3-dashboards'] },
{ name: 'professional', price: 500, features: ['advanced-reports', '15-dashboards', 'kpi-tracking'] },
{ name: 'enterprise', price: 2000, features: ['unlimited', 'custom-analytics', 'api-access'] },
],
}Per-Analysis Pricing
Best for: One-off analyses, business intelligence
pricing: {
model: 'per-analysis',
base: 50.0,
depth: {
summary: 1.0,
detailed: 2.0,
comprehensive: 4.0,
},
}Best Practices
1. Cache Expensive Calculations
const metricsCache = new Map()
async function getCachedMetrics(key: string, calculateFn: () => Promise<any>, ttl = 300000): Promise<any> {
if (metricsCache.has(key)) {
const cached = metricsCache.get(key)
if (Date.now() - cached.timestamp < ttl) {
return cached.data
}
}
const data = await calculateFn()
metricsCache.set(key, { data, timestamp: Date.now() })
return data
}2. Optimize Data Queries
async function optimizeQuery(query: any, dataSource: any): Promise<any> {
// Add indexes for common query patterns
const indexes = identifyRequiredIndexes(query)
await ensureIndexes(dataSource, indexes)
// Use aggregation pipelines when possible
if (canUseAggregation(query)) {
return executeAggregation(dataSource, query)
}
return executeQuery(dataSource, query)
}3. Implement Progressive Loading
async function generateDashboard(config: any): Promise<any> {
// Load critical widgets first
const criticalWidgets = config.widgets.filter((w) => w.priority === 'high')
await loadWidgets(criticalWidgets)
// Load remaining widgets in background
const remainingWidgets = config.widgets.filter((w) => w.priority !== 'high')
loadWidgets(remainingWidgets).catch(console.error)
}Next Steps
- Data Transformation Services → - Prepare data for analysis
- Data Enrichment Services → - Enhance data quality
- Data Validation Services → - Ensure data accuracy
- Service Composition → - Combine analytics services
Data Validation Services
Build robust data validation services that ensure data quality, accuracy, and compliance
API Integration Services
Comprehensive guide to API integration services as software, including third-party connections, gateway patterns, authentication, rate limiting, and real-world examples with pricing models.