.do

Goals

OKRs that every agent knows in real-time - objectives define direction, key results measure progress

Objectives and Key Results (OKRs) transform vision into measurable outcomes. Every agent receives current OKRs with real-time metrics in their context window for every interaction.

Objectives: What You're Achieving

Objectives are qualitative goals that define what you're trying to accomplish. They should be:

  • Aspirational: Ambitious enough to inspire
  • Actionable: Clear enough to guide decisions
  • Aligned: Connected to your vision
  • Time-bound: Specific timeframe (usually quarterly)

Examples:

  • "Launch autonomous bookkeeping service"
  • "Achieve product-market fit with service businesses"
  • "Scale to 1,000 autonomous transactions per day"

Key Results: How You Measure Success

Key Results are quantitative metrics that measure progress toward objectives. They should be:

  • Measurable: Specific numbers, not subjective
  • Achievable: Ambitious but realistic (70% success is good)
  • Trackable: Real-time data available
  • Outcome-focused: Results, not activities

Examples:

  • "100 businesses onboarded"
  • "95% autonomous transaction processing rate"
  • "$50K MRR"
  • "NPS > 50"

OKRs as MDXLD

Define OKRs in MDXLD with real-time tracking:

---
$type: Business.OKRs
quarter: Q1 2025

objectives:
  - id: okr-1
    objective: Launch AI-delivered bookkeeping service
    owner: CEO
    keyResults:
      - metric: businesses_onboarded
        target: 100
        current: 23
        unit: businesses
        status: on_track
        updated: 2025-01-13T14:30:00Z

      - metric: autonomous_processing_rate
        target: 0.95
        current: 0.87
        unit: percentage
        status: needs_attention
        updated: 2025-01-13T14:30:00Z

      - metric: human_escalation_rate
        target: 0.05
        current: 0.13
        unit: percentage
        status: at_risk
        updated: 2025-01-13T14:30:00Z

  - id: okr-2
    objective: Achieve product-market fit
    owner: CEO
    keyResults:
      - metric: nps_score
        target: 50
        current: 42
        unit: score
        status: on_track

      - metric: monthly_recurring_revenue
        target: 50000
        current: 31200
        unit: usd
        status: on_track

      - metric: customer_churn_rate
        target: 0.02
        current: 0.05
        unit: percentage
        status: needs_attention
---

# Q1 2025 OKRs

## Objective 1: Launch AI-delivered bookkeeping service

**Owner**: CEO | **Status**: 🟑 Needs Attention

- βœ… Onboard 100 businesses: **23/100** (23%)
- 🟑 Autonomous processing: **87%/95%** (needs improvement)
- πŸ”΄ Escalation rate: **13%/5%** (too high, investigate)

## Objective 2: Achieve product-market fit

**Owner**: CEO | **Status**: 🟒 On Track

- βœ… NPS Score: **42/50** (84%)
- βœ… MRR: **$31.2K/$50K** (62%)
- 🟑 Churn: **5%/2%** (needs improvement)

Injected into Every Agent Context

This is the critical insight: Every agent gets the current OKRs with real-time metrics in their system prompt and context window for every single interaction.

import { $ } from 'sdk.do'

// OKRs are fetched in real-time for every agent interaction
const currentOKRs = await $.Business.get.OKRs({
  period: 'current',
  includeMetrics: true,
  realtime: true
})

// Agent receives OKRs in context
const agent = await $.Agent.create({
  role: 'Sales Development Rep',
  model: 'gpt-5',
  systemPrompt: `
    ${business.vision.why}

    CURRENT OKRS (Real-time as of ${new Date().toISOString()}):

    Objective: ${currentOKRs[0].objective}
    Key Results:
    - Businesses onboarded: ${currentOKRs[0].keyResults[0].current}/${currentOKRs[0].keyResults[0].target}
    - Autonomous processing: ${currentOKRs[0].keyResults[1].current * 100}%
    - Escalation rate: ${currentOKRs[0].keyResults[2].current * 100}%

    YOUR IMPACT: Every business you onboard moves us toward our goal.
    Every successful autonomous transaction improves our metrics.

    Make decisions that move these numbers in the right direction.
  `
})

// Every agent action includes OKR context
on.Lead.qualifies(async (lead) => {
  // Agent sees real-time progress toward "businesses_onboarded"
  const decision = await agent.decide({
    action: 'outreach',
    lead,
    context: {
      vision: business.vision,
      okrs: currentOKRs, // Real-time metrics
      currentProgress: {
        businessesOnboarded: 23,
        targetThisQuarter: 100,
        daysRemaining: 77
      }
    }
  })

  // Agent knows: we need 77 more businesses in 77 days = 1 per day
  // This creates urgency and focus
})

Real-time Metrics Create Focus

When every agent sees real-time OKR progress, they:

  1. Understand context: Why their work matters right now
  2. Prioritize effectively: Focus on what moves key metrics
  3. Make better decisions: Align actions with current needs
  4. Self-optimize: Adjust behavior based on progress
  5. Escalate intelligently: Know when metrics suggest problems

Example: Agent Decision-Making with OKRs

// Support agent with OKR context
on.Customer.hasIssue(async (issue) => {
  const agent = await $.Agent.get('support-specialist-03')

  // Agent receives context including OKRs
  const response = await agent.handle({
    issue,
    context: {
      okrs: {
        autonomousProcessingRate: 0.87, // Below target of 0.95
        escalationRate: 0.13 // Above target of 0.05
      }
    }
  })

  // Agent's decision-making:
  // - Our autonomous rate is low β†’ try harder to resolve without escalation
  // - But escalation rate is high β†’ maybe we're escalating wrong things
  // - This specific issue: confidence 0.65 β†’ marginal
  // - Decision: Attempt autonomous resolution, but prepare escalation path

  if (response.confidence < 0.7) {
    // Agent knows escalation rate is high, so provides detailed context
    await $.Human.review.SupportDecision({
      issue,
      agentReasoning: response.reasoning,
      okrContext: 'Escalation rate high, but confidence low on this issue',
      recommendation: 'Review and improve training for this issue type'
    })
  }
})

OKRs Drive Autonomous Improvement

With real-time OKRs, agents don't just executeβ€”they optimize:

  • Sales agents prioritize leads that match successful patterns
  • Support agents learn which issues they can handle autonomously
  • Finance agents identify transaction patterns that need review
  • All agents understand how their actions impact business goals

Start with Vision: Define your why Then track progress: Use real-time OKRs to guide autonomous operations

Next: Begin the journey from Ideate to Profit.